Remote Inside Sales & Estimating Coordinator
Allied Roofing & Construction
Remote Inside Sales & Estimating Coordinator
Location: Remote (Bogota)
Turn Leads Into Projects--and Help Build the Estimate Behind the Sale.
Allied Roofing & Construction is a 30+ year exterior construction company serving residential and commercial clients throughout Northern New Jersey. Our primary focus is roofing, with siding and windows as additional services.
We are looking for a confident, personable, and highly organized Remote Inside Sales & Estimating Coordinator to work closely with our sales team, maintain consistent communication with prospective customers, and help turn opportunities into completed projects.
This is primarily an inside sales and customer follow-up position, with the opportunity to learn and assist with basic residential estimating. The right person will be comfortable speaking with U.S.-based homeowners, re-engaging older leads, following up on open proposals, helping overcome customer concerns, and ensuring that no viable opportunity is forgotten.
You do not need to be an experienced commercial estimator. However, you must be comfortable working with numbers, learning construction terminology, and using company templates and pricing systems to help prepare straightforward residential estimates.
Key Responsibilities
- Contact new leads promptly by phone, email, and text
- Build rapport with prospective customers and learn about their roofing, siding, window, or exterior construction needs
- Qualify leads and schedule appointments or appropriate next steps for the local sales team
- Follow up consistently with homeowners who have received estimates but have not yet made a decision
- Re-engage older leads and previously quoted opportunities
- Ask thoughtful questions to understand customer concerns, objections, timing, and decision-making factors
- Explain Allied's services, process, value, and customer experience clearly and professionally
- Help move qualified opportunities toward a signed agreement
- Maintain organized follow-up schedules so leads do not fall through the cracks
- Record calls, notes, customer concerns, next steps, and opportunity statuses accurately in the CRM
- Coordinate closely with outside sales representatives regarding appointments, proposals, follow-up needs, and customer updates
- Learn to prepare basic residential estimates using Allied's forms, measurements, pricing guidelines, templates, and established systems
- Review project photos, measurements, scope information, and sales notes when assisting with estimates
- Confirm estimate details with the appropriate salesperson or manager before proposals are finalized
- Identify estimates requiring advanced technical or commercial expertise and escalate them to the appropriate team member
- Follow up on requested proposal changes, missing information, and pending customer decisions
- Help maintain an organized and responsive customer experience from the initial inquiry through the sales handoff
- Track performance indicators such as response time, follow-up activity, appointments scheduled, opportunities reactivated, and projects closed
Qualifications
- Previous inside sales, sales support, customer service, appointment setting, estimating, or construction coordination experience preferred
- Roofing, exterior construction, home improvement, or residential service experience is a strong plus
- Excellent spoken and written English required
- English and Spanish fluency strongly preferred
- Confident and comfortable communicating with U.S.-based homeowners by phone
- Outgoing, personable, persistent, and comfortable asking for the customer's business
- Able to follow up consistently without becoming overly aggressive
- Strong organizational skills and attention to detail
- Comfortable working with numbers, measurements, spreadsheets, pricing sheets, and estimating templates
- Willing and able to learn basic residential roofing, siding, and window estimating
- Able to distinguish between straightforward residential estimates and projects requiring additional technical review
- Comfortable using a CRM and other cloud-based business systems
- Reliable internet connection and professional remote-work environment required
- Must be available Monday-Friday, approximately 8:00 a.m.-5:00 p.m. Eastern Time
- High level of accountability, responsiveness, and follow-through
Pay and Benefits
- Independent Contractor arrangement
- Based on experience, communication skills, and overall fit
- Performance-based commission opportunities
- Approximately 40 hours per week
- Remote work opportunity for candidates based in South America
- Training on Allied's sales, estimating, and operational systems
- Long-term growth potential with an established U.S.-based construction company
- Opportunity to develop valuable residential construction estimating experience
- Collaborative environment working directly with the sales and leadership teams
Why Allied Roofing & Construction
Allied is a solution-based company built on professionalism, quality craftsmanship, and providing genuine value to its customers. Our team operates with a "No Problems, Only Solutions" mindset and values clear communication, accountability, teamwork, and constant improvement.
This is an excellent opportunity for a sales-oriented professional who wants to become more than an appointment setter. The right person will help Allied create a more consistent sales process, recover opportunities that might otherwise be lost, support basic estimating, and become a trusted extension of the U.S.-based sales team.
If you are persuasive, organized, comfortable speaking with homeowners, and eager to learn the construction side of the business, we would like to hear from you.
Allied Roofing & Construction is an Equal Opportunity Employer and welcomes qualified applicants regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected under applicable law.
Education
GED or equivalent
Experience
Mid-Level (4-7 years)
Job Type
Independent Contractor
Additional Benefits
- Training on company systems and processes
- Performance-based commission opportunities
- Long-term professional growth